Serena Dinh is an experienced Talent Acquisition Manager with a demonstrated history of working in the management consulting industry. She is skilled in Talent Management, Talent Recognition, Recruiting, HR Policies, and Human Resources.
What your day-to-day will look like (Core Responsibilities)
Property Management Responsibilities (70% of your workload)
Heavy email management, messages, calendar management to schedule interviews, travels, gifts for birthdays, anniversaries, and important meetings.
Receive complex inquiries from guests and then decide the right way to resolve the issues while ensuring an excellent client experience.
Schedule, collaborate and manage internal staff as well as stakeholder communication to ensure operational excellence.
Plan daily routes of operations associates based on location, type of their tasks assigned, customers’ needs, and priority.
Execute Quality Assurance audits to ensure high quality of work and provide feedback on any improvement opportunities back to the team.
Fill out, send, monitor, and track important documentations such as rental applications, leases, and invoices
Assist with light bookkeeping, vendors’ payments, and payroll. Process and monitor routine financial transactions, which may include researching and resolving discrepancies.
Compose correspondence; develop, review and edit presentations and documentation; independently research and analyze associated issues and/or compile materials needed for presentation and/or decision-making purposes.
Manage multiple projects simultaneously. Anticipate and track initial dates, events and associated action items; follow up with appropriate parties on behalf of the CEO to ensure deadlines are met.
Other duties may also be assigned.
Talents & People Operations (30% of your workload)
Review and make decisions on qualified inbound and outbound applicants.
Schedule interviews, drafts offer letters, and go through the official company approval process.
Implement and system management: Lever and Gem.
Setup email templates, workflow, job status, analytics, and hiring reporting.
Prepare weekly recruitment reports.
Other duties may also be assigned.
Tools Serena uses:
Google Sheet, Google Docs, Gmail, Slack, Airbnb, Asana, Wave Accounting, Gem, and Lever.
(Don’t worry. These tools are fairly user-friendly. If you have never used them before, it may take a few hours to learn, but you should be able to pick up quickly)
What your career path may look like:
Executive Assistant -> Chief of Staff -> Associate Operations Manager -> Senior Operations Manager -> Director of Operations -> VP of Operations
Excellent written & spoken English skills
Desire & ability to learn - Serena will train you, you just need to show your interest and desire to help her Airbnb business grow.
Great communication skills
Strong project management skills.
Strong research skills
Excellent attention to detail
Strong problem-solving skills
You’re tech-savvy. With remote work, it’s absolutely crucial that you have experience with online tools and G Suite products.
Self-reliance and the ability to make decisions on your own.
- Без опыта
- Английский: advanced
Full-time employment (8 working hours per day, 5/2).
You will have a unique opportunity to grow to the VP of Operations role.
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Дата публикации: 31 августа