Удалённо / Doesn't metter 1000$

О компании

Electric bike rental service


General purpose

Collector responsibilities include recovering overdue payment on accounts. Also collectors encourage clients to utilize payment options.

Duties and Responsibilities

Emails a first email after 4 days delinquent Collect payments on past due bills. Create a list of people who have not made payments. Organize a list according to severity of delinquency. Locate customers using credit bureau information, background checks, loan documents, and other paperwork or databases. Call customers using the telephone. Utilize computer systems to handle skip tracing. Inform clients of overdue accounts and amount currently owed. Attempt to collect payment. Review terms of sale or loan documents. Ensure all customer information is correct, including phone numbers and addresses. Listen to the customer's story and determine if debt can be collected. Set up repayment plans and new terms of sale. Offer advice or refer customers to debt counselors. Record new commitment to repay debt. Send statements of delinquencies to the credit bureau. Initiate repossession proceedings or hand over account to law practice that specializes in debt collection. Purge records if debt has been satisfied. Report satisfied debts to credit bureaus. Follow federal and state laws dealing with debt collection. Print reports for management. Purge records from deceased people


A minimum of 2 years experience in a similar role. experience in customer service. Strong understanding of billing and collection processes. Outstanding communication and interpersonal skills. Highly-skilled in negotiation. Diploma or degree in in Accounting preferred /relevant subject


  • 1-3 года опыта
  • Английский: advanced

Условия работы

education, KPI

Заработная плата




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Дата публикации: 19 августа